Help & Support »

Testing your Netork Connection

If you discover that you are unable to access one or more of our services, such as either your email, your website or our homepage, this guide will help you to deduce where the problem lies. In fact, it’s useful for diagnosing a number of different network problems, including faults with your modem/router or ISP, so it’s well worth keeping a copy.

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How to Configure iPhone Mail

This article explains how to configure the iPhone Mail app to access your emails.

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How to Configure the Outlook Express Email Client

Hopefully you will have already discovered our Members Access page, giving you quick access to our webmail services, especially Roundcube Webmail (rw). The convenience of Webmail is great when you’re out and about and not at your usual PC, enabling you to get to your latest emails without fuss. We would not recommend storing all your mail on the server long-term, though, as it may eventually consume all of your web space quota, causing your contacts’ emails to be returned. Thus, it is best to download them regularly to your local computer and, with this goal, we have written this email configuration tutorial to help you to get your email client up and running quickly and easily. Continue reading »

FTP Settings

To easiest way to upload content to your website is by using the File Transfer Protocol, or FTP. There are a number of FTP Clients available, but our favourite is Filezilla, not only because it supports all the main workstation Operating Systems, Windows, Linux, and Mac OSX, but also because it is completely free to use!.

Below are the settings needed for the client Continue reading »

Email Settings

To configure an email client, you will need the following information Continue reading »

DNS Settings

When you placed your order, you may have opted for us to manage your domain. If so, then you don’t need to follow these steps – we have already done them for you!

For a domain to be hosted with OneWebKing, it must be configured to use our DNS (Domain Name System) services for it to function correctly. The Domain Name Registrar will usually have a Control Panel where the following nameservers must be configured.

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